If your Oculus Rift VR headset isn’t working right now, don’t panic because you are far from alone.
On Wednesday (March 7), users all around the world experienced a frustrating error message informing them that they “couldn’t reach Oculus Runtime Service”, along with a prompt warning that a software update was needed.
Frustrated users promptly took their complaints to Oculus on social media, with the company’s Twitter account soon acknowledging that it was aware of “an issue impacting people’s ability to use Rift’s software”.
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Then, it was radio silence for the next four excruciating hours. An update was finally posted by 4pm ET on Wednesday, letting fans know that Oculus’s tech team had identified the possible cause of disruption.
“This is an issue with our software certification that we’re still actively working on,” a statement read. “For security, we use a certificate to ensure that the software you receive actually comes from Oculus. That certificate has expired, and we’re looking at a few different ways to resolve the issue.
“We’ll update you with the latest info as available. We recommend you wait until we provide an official fix. Thanks for your patience.”
There’s no timetable for service being restored just yet. So we’d suggest finding something else to occupy your time — like checking out our ranking of brutal TV scenes, learning to knit, emailing your mum or (god forbid) having actual human contact.
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